Option 1 · In the app
- Open the Account tab.
- Scroll to the bottom and tap Delete account.
- Read the dialog and tap Delete. The app shows “Deletion scheduled” and signs you out.
There is no password to re-enter because Resmoir has no passwords: the signed-in session is what confirms you own the account.
Option 2 · By email
If you uninstalled the app or cannot sign in, email us from the address you signed in with (Google or Apple). We match the sender against the account, confirm within 3 working days, and purge data exactly as in option 1.
Compose the deletion email — or write to help@resmoir.com with the subject “Delete my Resmoir account”, saying whether you signed in with Google or Apple.
Signed in with Apple's “Hide My Email”? Send from that relay address, or from your Apple ID address with a screenshot of the Account tab in the app. We cannot delete on a request from an address that does not match.
What happens next
| When | What |
|---|---|
| Immediately | The account is marked for deletion; every session on every device is revoked; the app signs out |
| Within 24 hours | The server permanently deletes: your profile (email, display name), synced trips and stops, photo metadata, all thumbnails, share-link preview images, share links, rendered videos and pending renders |
| Afterwards | Share links open a not-found page. No record tied to you remains; place-lookup results per coordinate cell were never tied to a user and are unchanged |
Changed your mind? Sign in again with the same Google or Apple account within 24 hours: the deletion is cancelled and nothing is lost. After 24 hours there is no recovery.
Data on your phone
Deleting the account only removes the server copy. Trips, the photo index and the places you named stay on the device so you can keep using Resmoir without an account. To remove those too, uninstall the app; the photos in your device's library are untouched.
Only want to delete part of it?
- One trip: delete it in the app; the server copy and its thumbnails go with the next sync.
- One share link: revoke it in the trip's share sheet; the link dies immediately.
- Sign out one device: Account → Sign out on that device.
- Launch-notification email entered on resmoir.com: send a request to the support address above.
Where each kind of data lives: Privacy Policy.